Terms of Service

1.Eligibility

You must be at least 16 years old to use Altrove. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

2.Accounts

• You're responsible for the accuracy of the information you provide and for keeping your login credentials confidential.
• You're responsible for all activity that happens under your account.
• One account per person. Don't create an account on someone else's behalf without their permission, or use the Service to impersonate any person or entity.
• You can delete your account at any time from inside the app: Profile → Edit profile → Delete account. It takes effect immediately and cannot be undone — see our Privacy Policy for what happens to your data.

3.Acceptable use

You agree not to:

• Use the Service for anything illegal, or to store or share content you don't have the rights to share.
• Upload or share content that's abusive, harassing, hateful, sexually explicit involving minors, or otherwise violates the rights of others.
• Attempt to reverse engineer, decompile, or extract the source code of the app, except where applicable law gives you the right to do so despite this restriction.
• Scrape, harvest, or bulk-collect data from the Service, or interfere with its normal operation (e.g. excessive automated requests, attempting to bypass rate or usage limits).
• Circumvent, disable, or otherwise interfere with any security or access-control feature.
• Use the Service to build a competing product using data obtained from it.

We may investigate and take action — including removing content or suspending accounts — against anyone who violates this section.

Reporting something. If you see content on Altrove that breaks these rules, tell us. Every profile that isn't yours carries a Report control beside Block, and so does every pin that isn't yours. Pick a reason, add a note if you want to, and it reaches us. Reports are confidential: the person you report is never told who reported them.

We review every report, normally within 24 hours. Where a report is justified we remove the content, close the account, or delete it outright, depending on what we find. We won't tell you which of those we chose, because that is information about somebody else's account — but we do look at every one.

Blocking is separate, and it is always yours. It takes effect the moment you use it, it doesn't wait on us, and you can undo it whenever you like from Profile → Blocked accounts. Blocking hides someone from you; reporting asks us to take something down for everyone. Use either, or both.

4.Your content

You retain ownership of the content you add to Altrove (photos, notes, pins, collections). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display it solely to operate and provide the Service to you (and, where you've made your profile public, to the people you've chosen to share it with).

You're responsible for making sure you have the right to share any content you import or upload — including video, photos, or links from Instagram, TikTok, or YouTube.

We can remove content that breaks section 3, whether somebody reported it or we found it ourselves. To report content, use the Report control in the app (see section 3); if you can't reach it, email [email protected].

Copyright. If you believe content on Altrove infringes your copyright, email [email protected] with a description of the work, the material you believe is infringing, and your contact information, and we'll investigate and remove it where appropriate.

5.Third-party platforms & content

Altrove lets you share links from Instagram, TikTok, and YouTube. We are not affiliated with, endorsed by, or sponsored by any of these platforms, and we don't act on their behalf. When you share a link, our servers fetch the post it points to and analyse it to work out where it was taken. We never ask for your login details for those platforms and never access your account on them. Content availability there is outside our control; a post you've already pinned may later be removed, made private, or altered by its original platform, and we're not responsible for that.

Booking and shopping links. Some links in Altrove — accommodation, activities, eSIMs, travel gear — are affiliate links, which means we may earn a commission if you buy something after following one. It never changes what you pay. We don't sell travel, take bookings, or hold your money: the transaction happens entirely on the partner's own site, under their terms, and any question about an order, a change or a refund is between you and them.

6.AI-identified locations aren't guaranteed accurate

7.Subscriptions, credits & payments

• Subscriptions and one-time import-credit packs are billed through the Apple App Store or Google Play, and are subject to their respective payment terms.
• Subscriptions renew automatically until cancelled; cancel any time through your App Store or Google Play account settings — cancelling stops future renewal but doesn't retroactively refund the current period.
• Altrove Pro is offered with a 14-day free trial taken through the App Store or Google Play. The trial is a store introductory offer rather than ours: it requires a payment method, and it becomes a paid subscription automatically at the price shown unless you cancel at least 24 hours before it ends. Whether you are eligible is decided by the store — both allow one introductory offer per subscription group per store account, which is not reset by making a new Altrove account.
• New accounts also get a one-off grant of free import credits. That grant is ours, asks for no payment details, and turns into nothing: an account that never subscribes simply stays on the free tier.
• Unused credits carry over and don't expire on their own, but are tied to your account and are not transferable or redeemable for cash.
• Refunds are handled by Apple or Google under their own policies; we don't process refunds directly.
• We may change pricing or the credits/limits included in a plan going forward; we'll give notice of material changes before they apply to your next billing cycle.

8.Our intellectual property

The Altrove name, logo, app, and website — excluding your content and content from third-party platforms — are owned by us or our licensors and protected by intellectual property law. These Terms don't grant you any right to use our branding except as necessary to use the Service as intended.

9.Disclaimer of warranties

10.Limitation of liability

11.Indemnification

You agree to defend, indemnify, and hold Altrove harmless from any claim, liability, damages, and costs (including reasonable legal fees) arising from your misuse of the Service, your content, or your violation of these Terms or applicable law.

12.Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service — we'll give reasonable notice where we can. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, indemnification, governing law) will continue to apply.

Where we act on a report, that means removing the content, closing the account, or deleting it. A closed account stops working straight away and its public profile and shared trips stop resolving. We keep a record of the decision and why it was made. Decisions are made by a person, not automatically. If you think we've got one wrong, email [email protected] and somebody will look at it again.

13.Changes to the Service or these Terms

We may modify or discontinue features of the Service at any time. We may also update these Terms; if we make material changes, we'll notify you in the app or by email before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

14.Governing law & disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles, except where mandatory consumer-protection law in your country of residence gives you additional rights that can't be contracted away — those rights still apply. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the courts of Sweden, unless applicable law requires otherwise.

15.Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Altrove regarding the Service.
• Severability. If any provision is found unenforceable, the rest of these Terms remain in effect.
• No waiver. Our failure to enforce a provision isn't a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16.Contact us